This took 3 goes, but then all my cards (Duo2, SDI 4k, and Mini Monitor) worked with Desktop Video and my other software that uses the API.Īfter software update completes, you get a 'Shutdown Required'. I just resolved it by following these steps:Ģ.Shutdown/Power Down (restarts didn't seem to work)ĥ.Hear lots of device ding/dong and Device Manager shows them but not desktop video.Ĩ.Repeat shutdown/PowerDown and Reboot until I get 'Software Update Required' for each card. This is usually detected on boot and 'Software Update Required' message is displayed for each card needing an update. This basically means that the card firmware doesn't match the version of Desktop Video. Although OBS could see the devices, Desktop video, Media Express and my API based software said there were no devices, even though they are listed in Device Manager. I have been having the same problem after upgrading to 10.11.4 on Windows 10 latest 1809 build. Which driver do I need to install for all to work correctly?įYI I have the latest patched Windows 10 Pro and the latest BlackMagic drivers v10.11.2.0

I'd like all my Decklink cards to work properly - 2x Decklink Quad, An Extreme 3D+, Decklink Duo and a Mini Recorder. The Decklink Quad also doesn't show up in Video Device Setup and doesn't work with our test app.Īfter 10.9.12 the Mini Recorder shows up in Device Manager, doesn't show up in Video Device Setup but does work with our test App. I have a Decklink Quad and a Mini Recorder in my workstation at the moment and noticed a few problems.īoth work with driver version 10.9.12, show up in Device Manager, Video Device Setup and work with our test app which uses the Medialooks SDK.Īfter 10.9.12, the Blackmagic Decklink SDI entries for the Quad still show up under Sound, video and game controllers in Device Manager for the four channels but the four entries for Blackmagic Decklink WDM Streaming are gone. Can anyone shed any light on this as I have the same problem.

Black magic desktop video v10.4.2